A Ouvidoria é o elo de comunicação entre os moradores de uma cidade e a Administração Pública Municipal. É o canal direto entre a você e todos os setores da Prefeitura para reclamações, denúncias, solicitações e sugestões. E o balanço dos atendimentos divulgado em maio deste ano mostra a preocupação com a causa animal: 58% dos atendimentos realizados nos primeiros meses de 2019 foram relacionados à Zoonoses, sendo denúncias de maus-tratos a animais domésticos a campeã de chamados.
Saiba como denunciar maus-tratos em Mogi das Cruzes
A inclusão de categorias envolvendo animal no atendimento da ouvidoria foi solicitado pela vereadora Fernanda Moreno assim que assumiu o mandato, em 2017, pela quantidade de denúncias que até hoje chegam em seu gabinete. Através dos dados de solicitações, é possível captar a necessidade do município, e criar políticas públicas mais eficientes, como o aumento da castração através de parceria com clínica veterinária conveniada, a inclusão de vacinação e agendamento para castração nas edições do Bairro Feliz.
De janeiro de 2017 a abril de 2019, a Ouvidoria recebeu 2.176 chamados destinados à Zoonoses, a maioria deles relacionados à casos de maus-tratos a animais domésticos domiciliados, ou seja, que possuem dono: 33% dos chamados envolviam denúncias de crueldades, abandono, entre outras negligências.
Seguindo o ranking de atendimentos, estão as ocorrências envolvendo animais sinantrópicos, aqueles que podem transmitir doenças aos homens e a outros animais, que correspondem a 22% dos chamados. Os demais atendimentos dividem-se entre animais em via pública (cães e gatos), animais de grande porte (equinos, bovinos, suínos, ovinos e caprinos), peçonhentos, silvestres, Centro de Controle de Zoonoses e Centro de Bem-Estar Animal e outros chamados, como infestação de carrapatos e informações diversas (vide tabela e gráfico).
| ASSUNTO | ATENDIMENTOS(de jan/17 a abr/19) | PORCENTAGEM |
| MAUS-TRATOS(Animais domiciliados) | 722 | 33% |
| ANIMAIS SINANTRÓPICOS | 473 | 22% |
| OUTROS | 349 | 16% |
| ANIMAIS EM VIA PÚBLICA (Cães e Gatos) | 341 | 16% |
| ANIMAIS DE GRANDE PORTE | 107 | 5% |
| ANIMAIS PEÇONHENTOS | 91 | 4% |
| ANIMAIS SILVESTRES | 49 | 2% |
| CBEA | 24 | 1% |
| CCZ | 20 | 1% |
38 pensamentos em “Mais da metade dos chamados na Ouvidoria de Mogi das Cruzes são relacionados à causa animal Denúncias de maus-tratos a animais domiciliados lideram o ranking de denúncias”
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